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Terms of Service

Welcome to My Instant MD! By using our services at https://www.myinstantmd.com/, you agree to the following terms and conditions. Please read them carefully as they form a binding agreement between you and My Instant MD. If you do not agree with any part of these terms, please do not use our services.

1. Overview

My Instant MD is a telemedicine platform providing asynchronous medical consulting and treatment services. We offer online medical assessments, treatment plans, prescription refills, and medical advice to individuals across the United States.

2. Services Offered

Medical Assessments and Treatments: You can log in to our platform to submit information about your medical condition and receive a treatment plan from a healthcare provider.

Prescription Refills: If your treatment plan includes a prescription, you can have it sent to a pharmacy of your choice.

Communication: After receiving your treatment plan, you have 24 hours to ask follow-up questions to the provider via our platform.

Service Hours: Requests submitted after business hours are processed the next business day.

3. Fees and Payments

Charges: Each use of our service costs $59.99. This fee is charged when you submit your assessment for review.

No Insurance Billing: We do not bill insurance companies; all charges are out-of-pocket.

Refunds: Refunds are only issued if we are unable to provide treatment due to the complexity of the condition requiring referral to another provider.

4. Account Registration

You must create an account to use our services. During registration, you will be asked to provide certain personal and medical information. Keep your login credentials confidential and notify us immediately of any unauthorized use of your account.

5. Privacy and Data Use

Data Collection: We collect personal and health information necessary to provide our services. This includes information you submit and data regarding your interactions with our site.

Use of Data: Your information is used to provide and improve our services, communicate with you, and manage your account.
Analytics: We use Google Analytics to gather anonymous data about site usage to improve our services.

6. User Responsibilities

Accurate Information: You agree to provide accurate and current information about your medical history and current health condition.

Appropriate Use: Our platform should not be used for emergency medical needs. For emergencies, contact your local emergency services immediately.

7. Intellectual Property

The content, layout, design, data, databases, and graphics on this website are protected by intellectual property laws. You may not use any content from our site without our permission except for personal, non-commercial use.

8. Limitation of Liability

My Instant MD is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of, or the inability to use, our services.

9. Termination

We may terminate or suspend your access to our services without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of any changes by posting the new terms on our site. Your continued use of our services following any changes means you accept those changes.

11. Contact Information

If you have any questions or concerns about these terms, please contact us at support@myinstantmd.com.

By using My Instant MD, you acknowledge that you have read these terms in their entirety and agree to them. Thank you for choosing My Instant MD for your healthcare needs!

What our patients are saying!

Experience healthcare that’s tailored to fit your lifestyle. Our streamlined process ensures that you get the care you need without the wait.

Cesare Ciavarro
Cesare Ciavarro
Google
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Amazing, empathetic, caring. Would recommend 1000%
Gabrielle Balas
Gabrielle Balas
Google
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Fantastic service!
Jas mine
Jas mine
Google
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Doctors are understanding, I was surprised on how simple it was!! Thank-you again will be returning. :)
David Stanley
David Stanley
Google
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So helpful and allows me to get better and well at home. Awesome staff and providers. Thank you for being here for me in my time of health need to get better and well.
Ashley Donner
Ashley Donner
Google
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Awesome service!! Fast, great communication, well worth its price!

Frequently Asked Questions

We are not set up to bill any insurance companies at this time.

We provide refunds only if we are not able to provide you with a treatment plan.

It is free to create an account with us. All medical visits are a flat fee of $59.99. If you have a discount code we provided you, you may use it within its activated period. There are no hidden fees.

You can complete an online visit at any time. Our providers will respond during our business hours from 7 am to 7 pm PST.

We provide service to all 50 states of the United States.

Contact Us With Any Questions