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Terms of Service

Welcome to My Instant MD! By using our services at https://www.myinstantmd.com/, you agree to the following terms and conditions. Please read them carefully as they form a binding agreement between you and My Instant MD. If you do not agree with any part of these terms, please do not use our services.

1. Overview

My Instant MD is a telemedicine platform providing asynchronous medical consulting and treatment services. We offer online medical assessments, treatment plans, prescription refills, and medical advice to individuals across the United States.

2. Services Offered

Medical Assessments and Treatments: You can log in to our platform to submit information about your medical condition and receive a treatment plan from a healthcare provider.

Prescription Refills: If your treatment plan includes a prescription, you can have it sent to a pharmacy of your choice.

Communication: After receiving your treatment plan, you have 24 hours to ask follow-up questions to the provider via our platform.

Service Hours: Requests submitted after business hours are processed the next business day.

3. Fees and Payments

Charges: Each use of our service costs $59.99. This fee is charged when you submit your assessment for review.

No Insurance Billing: We do not bill insurance companies; all charges are out-of-pocket.

Refunds: Refunds are only issued if we are unable to provide treatment due to the complexity of the condition requiring referral to another provider.

4. Account Registration

You must create an account to use our services. During registration, you will be asked to provide certain personal and medical information. Keep your login credentials confidential and notify us immediately of any unauthorized use of your account.

5. Privacy and Data Use

Data Collection: We collect personal and health information necessary to provide our services. This includes information you submit and data regarding your interactions with our site.

Use of Data: Your information is used to provide and improve our services, communicate with you, and manage your account.
Analytics: We use Google Analytics to gather anonymous data about site usage to improve our services.

6. User Responsibilities

Accurate Information: You agree to provide accurate and current information about your medical history and current health condition.

Appropriate Use: Our platform should not be used for emergency medical needs. For emergencies, contact your local emergency services immediately.

7. Intellectual Property

The content, layout, design, data, databases, and graphics on this website are protected by intellectual property laws. You may not use any content from our site without our permission except for personal, non-commercial use.

8. Limitation of Liability

My Instant MD is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of, or the inability to use, our services.

9. Termination

We may terminate or suspend your access to our services without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of any changes by posting the new terms on our site. Your continued use of our services following any changes means you accept those changes.

11. Contact Information

If you have any questions or concerns about these terms, please contact us at support@myinstantmd.com.

By using My Instant MD, you acknowledge that you have read these terms in their entirety and agree to them. Thank you for choosing My Instant MD for your healthcare needs!