Welcome to My Instant MD. We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our services. This Privacy Policy outlines our practices concerning the collection, use, and protection of your personal information. By accessing and using My Instant MD, you agree to the terms of this policy.
1. Introduction
My Instant MD is an asynchronous telemedicine platform designed to provide easy, affordable, and convenient access to medical care for common medical conditions. This Privacy Policy applies to our website, https://www.myinstantmd.com/, and all associated services provided through it.
2. Data Collection
Personal Information
We collect personal information that you provide to us when you sign up for our services, including but not limited to:
Name
Contact information (email, phone number)
Date of birth
Medical history and current health information
Any other information you provide in your medical assessment
Technical Data
When you visit our website, we automatically collect certain information about your device and usage, including:
IP address
Browser type and settings
Information about your activity on our site (e.g., the pages you view)
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
3. Use of Data
We use the information we collect for several purposes:
- To provide and maintain our service
- To notify you about changes to our service
- To allow you to participate in interactive features when you choose to do so
- To provide customer support
To gather analysis or valuable information so that we can improve our service - To monitor the usage of our service
- To detect, prevent, and address technical issues
4. Protection Measures
We take the security of your data seriously. We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
5. User Rights
You have certain rights regarding the personal information we hold about you. You can:
- Request access to the personal data we hold about you
- Request correction of any incorrect or incomplete data
- Request deletion of your personal data under certain conditions
- Object to processing of your personal data
- Request the transfer of your data to another organization
6. Third-party Affiliations
Google Analytics
We use Google Analytics to help us understand how our customers use the site. Google Analytics may collect information such as your IP address, time of visit, whether you are a return visitor, and any referring website.
7. Policy Changes
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: [Insert Email Address]
By visiting this page on our website: [Insert URL for Contact Page]
9. Additional Information
No Refunds Policy
Please note that all charges for services provided are final and non-refundable unless we determine that we cannot provide treatment due to medical severity or complexity.
Non-insurance Billing
We do not bill insurance companies. Payment is out-of-pocket and required at the time of service.
This Privacy Policy ensures that you are fully informed about how we handle your data. Your privacy and trust are paramount to us at My Instant MD, and we strive to ensure that your personal information is treated with respect and care.
